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Audio FAQ

NO SOUND IN SPEAKERS / HEADPHONES
 
  1. Find a known-good set of headphones or speakers (this eliminates that element). 
     
  2. Make sure the speaker/headphones are plugged into the speaker jack, not the microphone jack (speaker jack is often light green, but not always)
     
  3. Check ALL volume controls
    --the Windows volume control in the bottom right of screen
    --the application volume control on it's 'screen'. 
    --the physical dial on the speakers or headphone cord\
     
  4. Make sure none of the software controls is muted.
     
  5. Try to plug the speaker/headphone into the back instead of the front or vice versa. 
     
  6. Contact your Site Tech. If they can't repair they will contact the Tech Dept. 
SOUND TO PROJECTOR OR TV-MONITOR
 
  1. R-click on the speaker 'tray icon' at bottom right of screen. 
  2. Select "Playback Devices" 
  3. To switch between the options, R-click on a device and select "Set as default device". 
  4. If that didn't do it, try the other(s). 
  5. Contact your Site Tech.